Privacy Policy



Hirezone.in is a website its logo is a duly registered and incorporated under the Companies Act, 1956, whose address is at HIREZONE, City Centre, Gwalior, Madhya Pradesh, India.
HIREZONE strongly believes in customer’s satisfaction and protection of the user information. Lesser has taken all the necessary actions for safeguarding the lessee’s information. All the steps, measures are displayed in the privacy policy and terms and conditions.
HIREZONE is committed to maintaining solid privacy protections for its users. Our Privacy Policy is designed to help the lessee understand how we collect, use and safeguard the information the lessee provide to us and to assist the lessee in making informed decisions when using our Service.
For purposes of this Agreement, “Goods and Service” or “goods” refers to the Company’s service which can be accessed via our website hirezone.in in which users can buy rental services form for different categories of items.
The terms “lessor”, “we”, “us”, and “our” refer to the Company and the terms “You”, “the lessee ”, “users” refers to you, as a user of “goods and service” and the organization or the company providing the item for renting i.e. the party renting would be referred as vendor hereafter.
HIRZONE takes its responsibilities on the confidentiality of your personal information very seriously. We will not sell, trade, or in any way infringe on your rights under data protection laws. Please also read in this context our Terms & Conditions.
Personal data is collected and stored securely subject to stringent security measures. The lessee are asked for your data when the lessee request a rental item via the contact form or when the lessee register with HIREZONE. This is particularly necessary in order to establish contact between hire companies and users
By accepting our Privacy Policy and Terms and condition of use, the lessee accept to our collection, storage, use of your personal information as described in this Privacy Policy.
In compliance with the Information Technology Act, 2008 and the Rules there under, HIREZONE has adopted this Policy to address your concerns and inform the lessee of the information collected, manner in which information is collected and the manner in which such information is used.

INFORMATION WE COLLECT

What type of personal/contact information does collect about its users?

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information.
We may collect, referring/exit pages and URLs, platform types, preferences the lessee submit and preferences that are generated based on the data the lessee submit and number of clicks.
Personal Information includes your name, address, e-mail, contact information which the lessee submit to us through the registration process at the Site and would not be disclosed to anyone in any case.

HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties ever. We do share Personal Information with vendors who are performing services for the Company, such as the providing the lessee the service, delivery, etc We can use your email information for our email communications such as sending newsletters, account activity.
But only HIREZONE would access your mailing information.
HIREZONE’s technical staff is provided access to user’s email address for purposes of sending emails from us. We may also ask for feedback or send the lessee offer messages from time to time. No vendor could use your Personal Information without our direction and your consent and would be only used in accordance with our Privacy Policy.
In general, the Personal Information the lessee provide to us is used to help us communicate with the lessee and improve our service. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
HIREZONE never asks the lessee for sensitive bank details, passwords, photos, or other personal information and if asked beware that it might be a case of spamming or phishing.
We only ask the lessee for information only through our secured website exchange and no information should be sent via email to us. HIREZONE could not be held responsible for loss of any information sent via Email to lessor.

EMAIL POLICIES

HIREZONE will contact the lessee by email for updates on your order status and other queries. In addition, we may contact the lessee after the lessee receive your product to question the lessee about your experience and/or to request a review. We do not add people to our email marketing lists without express permission. If the lessee would like to receive our email newsletters.

CHOICE/OPT-OUT

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If the lessee want to remove your contact information from all Hirezone.in lists then the lessee may contact us with request.

Does HIREZONE share the information it receives?

Hirezone will disclose your personal information only where it is necessary for the booking process and the proper placement of rental items in the marketplace. In certain cases, we are obliged to disclose your personal information to third parties, for example when it comes to the investigation of an abuse of the rental marketplace, in which case Hirezone may have a legal obligation to disclose certain information. The personal data in such cases is only available to injured third parties or law enforcement authorities. This applies even if the user relationship with Hirezone has ended.

Contact Policy

HIREZONE can contact the lessee anytime via mail in relation to any upcoming events, website or change in its privacy policy, terms and condition for use , pricing, schemes etc. And the lessee have the right and ability to be removed from our email list. But until the lessee asked to be removed from the mailing list, lessor has the rights to contact the the lessee via email at anytime.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion. In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. The lessee acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that the lessee may opt out of the new information practices. We suggest that the lessee check the Site periodically if the lessee is concerned about how your information is used.

1. Information collected via Technology

To activate the Service the lessee do not need to submit any Personal Information other than your email address. To use the Service thereafter, the lessee do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when the lessee view or use the Service, such as the website the lessee came from (known as the “hirezone.in”), the type of browser the lessee use, the device from which the lessee connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:
The Company may use both persistent and session cookies; persistent cookies remain on your computer after the lessee close your session and until the lessee delete them, while session cookies expire when the lessee close your browser.

COOKIES

HIREZONE may place a text file called a "cookie" in the browser files of your Mobile. The cookie itself does not contain Personal Information although it will enable the HIREZONE Service to relate your use of the HIREZONE Service to information that the lessee have specifically and knowingly provided to HIREZONE.
The Cookies enables HIREZONE to remember your choices and some data field contents which the lessee would be required to fill-in.
We use cookies. They serve to make our service more user-friendly, effective and secure. Cookies are small data packets that are stored on your computer. In the cookies we do not save sensitive personal information, only information that will help us optimise the site for you.

Use of Social Media Plugins

HIRZONE can use some Social Media Plugins from different social networking websites such as Fb plugin from facebook.com, Google plus, google.com, Instagram.com, Pinterest.com, YouTube.com etc.
Hire zone can also use other social media plugins in near future. When the lessee visit a web page on our website that contains such a Plugin, your browser creates a direct connection to these social media website’s servers.
Please refer to the privacy policies of these social media sites for details of the full purpose and scope of data collection and further processing and use of data by these websites, and your rights in this respect.

Use of Social Accounts

HIREZONE might also use your already existing online accounts such as Facebook Id or Google Id for login alternative.
The lessor would need permission to use certain field of data from these accounts such as Name, email, personal info etc.
The lessor is not responsible for any policy change on these accounts as they are not the property of HIREZONE for any discrepancies visit their privacy policy or terms of conditions.

1. Information the lessee provide us by registering for an account

In addition to the information provided automatically by your browser and cookies when the lessee visit the site. Additional information is provided when the the lessee becomes a subscriber to the website of HIREZONE i.e. www.hirezone.in, the lessee will need to create a personal profile.
The lessee can create a profile by registering with the lessor and entering your email address, and creating a user name and a password. By registering, the lessee are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

HOW HIREZONE PROTECTS USER INFORMATION

HIREZONE works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information the lessee input. We implement security measures designed to protect your information from unauthorized access.
Your account is protected by your account password and we urge the lessee to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.
We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and SSL (secure socket layer) technology.
Please do not email your credit card information to us in unencrypted email. Use the secure shopping cart or call our Internet Sales department.

YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

The lessee has the right to prevent us from contacting the lessee at any time for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. The lessee can also indicate that the lessee do not wish to receive marketing communications from us in the “Settings” section of the Site. Please note that notwithstanding the promotional preferences the lessee indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send the lessee administrative emails including, for example, periodic updates to our Privacy Policy.
Hirezone.in will use these Widgets, apps, add-ons, popups, third-party links or ads according to their own free will and they are not answerable to any the lessee regarding the use of these add-ons.

ADVERTISEMENTS ON HIREZONE.IN

HIREZONE might or might not third party advertisements. Hire zone may displays ads from Google Adsense, yahoo publisher ad network or any other third party ad company like that. These third party ad companies may use information (not including your name, address, email address, or telephone number) but about your visits to this and other websites in order to provide better and more effective advertisements about goods and services. Any damage by these companies to the identity of the lessee is not protected by HIREZONE.

LINKS TO OTHER WEBSITES

HIREZONE might show or include links to other website. Links to other website is a business developmental step and HIREZONE is entitled to use it. The links to other websites does not mean that HIREZONE is responsible for the content displayed on that website. In no condition HIREZONE is responsible for the content validity on the linked page or website. The links to other web sites are not operated or controlled by HIREZONE (the "Third Party Sites").

REGARDING CHANGE OF PERSONAL INFORMATION

HIREZONE allows the user to change the personal or contact information to keep the the lessee account up to date. The lessee can access your website at anytime by simply logging in with the lessee ’s ID and password. The lessee should keep the account information updated.
The lessee can also at anytime change
HIREZONE is not entitled to change any personal or contact information without the consent of the the lessee .

CHANGES TO OUR PRIVACY POLICY

HIREZONE reserves all the right regarding or in relation to the change of PRIVACY POLICY or terms and conditions at any time or day.
The user should continuously visit the Terms and Conditions and Privacy policy remain updated with policies of HIREZONE. Lessor would also notify the users by sending a mail regarding change or updating of usage policy to the registered mail id.
Important updates would be exercised only when everyone is mailed and would be implemented after 30-45 days.

CHANGES TO THE ABOVE MENTIONED GUIDELINES

Lessor reserves all the rights regarding any change to the privacy policy at any time.
We are happy to answer any questions the lessee may have about privacy and security. Our identity and contact details are set out below. Please write to us at: HIREZONE, City Centre, Gwalior, Madhya Pradesh, India
Email: info@hirezone.in

Grievances:

Any grievances of the lessee against the HIREZONE’s practice and conditions, should be mailed to info@hirezone.in.
No lessee should directly approach governmental organization without previous consent of the HIREZONE. If the lessee grievance is not answered or solved within said time limit by the HIREZONE staff then only the lessee could take any actions further until then all legal actions would be considered void.
HIREZONE guarantees the lessee that it would work for better customer experience of customers and would try to solve every genuine problem.
All disputes between the lessee and the lessor in any regard are subject to exclusive jurisdiction of Gwalior courts only.

Warranty Policy

The lessee is requested to keep their sales receipt safely as the lessee should must have this for exchanges, returns, and warranty repairs by the manufacturer.
If damages are done to any item are not caused by the lessee but are due to uncertain cause of bad manufacturing quality then the good is subjected to warrantee claims. The lessee should keep the receipts with them in all conditions. But the lessee is required to pay for the damage cost until warrantee is not claimed. The refund would be made once the item is replaced or returned by warrantee claim.
Lessor is not responsible for the time taken by manufacturer to repair or not repair the product and refund would be based on the decision of manufacturer only.